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Renewing a License

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For your convenience, we offer full-service renewals and license key creation via MyInedo. This article will serve as your guide to MyInedo and show you everything you need to know to ensure the smooth operation of our products without risking disruptions caused by expired licenses.

Note for Software Resellers (Insight, SoftwareOne, SHI,etc.

The fastest way to purchase a license for your client is to join their organization on MyInedo account and then follow the instructions in this documentation.

However if you are having any difficulties, please don't hesitate to contact our licensing team.

Step 1: Locate the Expiring (or Expired) License

You will recieve a notification through your Inedo product, via email, or through MyInedo eight weeks before your license key is due to expire.

Renew License Key Button

Step 2: Renew the License Key

The "Renew License Key" button will also appear on the main MyInedo page eight weeks before one of your license keys is due to expire. Once you have identifed the expired license, click renew and select your renewal duration. After you do that, you will then be taken to the quote page.

Expiring Licenses Overview

Step3: Create a Renewal Quote

Now that a quote is created, you can send it to your purchasing department for renewal at a later date, or you can renew immediately by clicking "submit payment." For those handing off the process, you can easily find this quote (and all other quotes) in "My Invoices."

Quote

See Invoices & Payments documentation for additional information on payment methods.

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