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License Keys & Activation

Modified on July 19, 2024view on GitHub

All Inedo products require a license key and activation prior to use.

  • Paid and trial edition license keys have an expiration date, which you can see on MyInedo or within the product under Admin > License Key and Activation.
  • Free edition license keys do not expire, nor will license keys for paid perpetual licenses.

After you enter a license key in your Inedo product, the software will automatically activate itself by connecting to my.inedo.com and downloading an activation code.

Without a valid license key or activation, the product will effectively cease to function, and will only allow very limited usage (such as adding a new license key or activating). However, your data will not be locked or erased - you just need to enter a license key or activate again.

Entering Your License Key

When you receive a license key from purchasing or requesting a trial of an Inedo product, you will need to enter and activate within the software,

Step 1: Navigate to License Key & Activation

Navigate to Administration > License Key & Activation by clicking on the Gear Icon in the top-right corner, then clicking on "License Key & Activation" under "Software Configuration".

click license key and activation button

Step 2: Click [change]

click change button

Step 3: Enter License Key

This will change the license key or allow you to add one for the first time.

change license key

Step 4: Click [activate]

After saving the License Key, click [activate] under Activation Status.

click activate button

Step 5: Verify Activation

License is now Active

license is active

Manual Activation

When an Inedo product is unable to access the internet and requires activation, a manual activation of the product must be performed. You will know a manual activation is required if you receive the "Manual Activation Required" message when attempting to activate your license.

The instructions needed to manually activate are as follows:

Step 1: Navigate to License Key & Activation

Navigate to Administration > License Key & Activation by clicking on the Gear Icon in the top-right corner, then clicking on "License Key & Activation" under "Software Configuration".

click license key and activation button

Step 2: Click [change]

click change button

Step 3: Enter License Key

This will change the license key or allow you to add one for the first time.

change license key

Step 4: Recieve your Machine UID

ProGet will be unable to activate automatically, and present you with the following dialog box. You will need both your license key and the machine UID from this screen later, so make sure to copy it to the clipboard.

manual activation popup

Step 5: Click Manually Activate on MyInedo

Log in to MyInedo and click the Manually Activate License Key button:

click manually activate license key

Step 6: Enter License Key & Machine UID in MyInedo

Enter the license key and the machine UID on the manual activation page.

enter the license key and the machine UID

Step 7: Enter Activation Code in Product

Copy and paste the resulting activation code into the software and click save:

Enter activation code

If you cant find where to paste the activation code, try activating your license key again and it will prompt you to enter the activation code.

Re-activation of a Product

Inedo products are activated using an "activation code" that is generated by my.inedo.com. This code is based on your license key, your server's hardware, and the product's version number. If any of these change, then the product will need to be reactivated.

This reactivation usually happens automatically, but if your Inedo product is unable to access the internet, then you will need to manually activate the software again.

There is no limit on the number of activations that may occur on a specific license key, but we may contact you if we notice unusual activation activity that indicating multiple machines are using the same license key.

Common causes for re-activation

Inedo products generate a machine-unique identifier (Machine UID) by hashing information about the CPU (vendor ID, model, family, and stepping info) and the and the major version of the Inedo software (e.g. 5.1, 5.3, 2022, 2023). As such, the following events will require reactivation:

  • The software was moved to a different system
  • Changing or adding a license key
  • The software was installed on virtual machine that changes CPU IDs when it restarts (to prevent this, configure the CPU of the virtual machine hosting the software to be a static value)
  • Upgrading to a major version of the software