Troubleshooting

Here are the most common Inedo Agent errors as we have noted from our various support channels.

How to remove one or more stuck agent instances

The best way to remove instances is to stop the Agent service and to delete all the temporary files.

To do this:

1. Stop the INEDOAGENTSVC windows service.
2. Navigate to temporary directory. You can find this by opening C:\Program Files\InedoAgent\InedoAgentService.exe.config and locating the key named Otter.RootPath. This value contains the value of the temporary directory.
3. Delete all folders and files from the temporary directory.
4. Start the INEDOAGENTSVC windows service.