- BuildMaster
- Getting Started with BuildMaster
- Builds and Continuous Integration
- What is a "Build" in BuildMaster?
- Git and Source Control
- Git Pipelines and Workflows
- Build Scripts & Templates
- Packages & Dependencies
- Build Artifacts
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- What is a “Pipeline” in BuildMaster?
- CI Server (Jenkins, TeamCity, etc.) Integration
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- Databases
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- Connecting to your Servers with BuildMaster
- Scripting in BuildMaster
- Configuring for Your Team
- Docker/Containers
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- Tools & Service Integrations
- Reference
- BuildMaster API Endpoints & Methods
- Extending BuildMaster
- Built-in Functions & Variables
- Applications
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- Batch
- BuildMaster
- Configuration Files
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- Files
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- General
- Apply-Template
- Attach Package
- Build
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- Close-Issue
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- Copy-Files
- Create-Directory
- Create-File
- Create-Issue
- Create-Issue
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- Create-Package
- Create-ZipFile
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- Download-Asset
- Download-Http
- Ensure-Directory
- Ensure-File
- Ensure-HostsEntry
- Ensure-Metadata
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- Exec
- Execute Python Script
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- Get-Http
- Install-Package
- OSCall
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- PYCall
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- Repackage
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- Set-Variable
- SHEnsure
- Sleep
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- Transition-Issues
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- Git
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- ProGet
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- Administration
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- ProGet
- Getting Started with ProGet
- Packages: Managing & Tracking
- Feeds Types & Third-Party Packages
- What is a "Feed" in ProGet?
- What is a "Connector" in ProGet?
- NuGet (.NET)
- PowerShell
- Chocolatey (Windows/Machine)
- RubyGems (ruby)
- Visual Studio Extension (.vsix)
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- Otter
- Getting Started with Otter
- Orchestration & Server Automation
- Connecting to your Servers with Otter
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- Scripting in Otter
- Configuring for Your Team
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- General
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- Built-in Operations
- Batch
- Docker
- DotNet
- Files
- Firewall
- General
- Apply-Template
- Collect Debian Packages
- Collect RPM Packages
- Collect-InstalledPackages
- Concatenate-Files
- Copy-Files
- Create-Directory
- Create-File
- Create-Package
- Create-ZipFile
- Delete-Files
- Download-Asset
- Download-Http
- Ensure-Directory
- Ensure-File
- Ensure-HostsEntry
- Ensure-Metadata
- Ensure-Package
- Exec
- Execute Python Script
- Get-Http
- Install-Package
- OSCall
- OSExec
- Post-Http
- Push-PackageFile
- PYCall
- PYEnsure
- Query-Package
- Remediate-Drift
- Rename-File
- Repackage
- Replace-Text
- Send-Email
- Set-FileAttributes
- Set-Variable
- SHEnsure
- Sleep
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- Upload-Http
- IIS
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- Python
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- Shell
- Windows
- Installation & Maintenance
- Windows (Inedo Hub)
- What is the Inedo Hub?
- Configuring & Maintaining Inedo Products
- Offline Installation (no Internet access)
- HOWTO: Install on Windows
- HOWTO: Upgrade or Downgrade with the Inedo Hub
- HOWTO: Install Pre-release Product Versions
- HOWTO: Configure Your Inedo Product to Run As a Windows Domain Account
- Silent/Automated Installation Guide
- Legacy (Traditional) Installer
- Linux (Docker)
- Manual Installation
- High Availability & Load Balancing
- LDAP/AD Integration
- IIS & Web Hosting on Windows
- Logging & Analytics
- SAML Authentication
- Upgrading your Inedo Product
- Managing Agents and Servers
- Backing Up & Restoring
- Installation Configuration Files
- SQL Server & Inedo Products
- Windows (Inedo Hub)
- Inedo Agent
- What is the Inedo Agent?
- Installation & Upgrading
- Downloads & Release Notes
- Maintenance & Configuration
- Internal Architecture
- MyInedo
- OtterScript (Execution Engine)
- Reference
- OtterScript
- Inedo Execution Engine
- Operations & Functions
- Text Templating
- Resource Pools
- Runtime Variables
- Advanced Scenarios & Features
- Statements and Blocks
- Romp (Discontinued)
- Using Romp
- Installing, Configuring, and Maintaining
- Romp CLI Reference
- Package Layout
- Downloads & Source Code
- Extensibility
- Inedo SDK
Troubleshooting
When an Inedo product installation fails, Inedo Hub will usually show the product with the failed installation as uninstalled. Note that after an upgrade, no data is deleted from your original instance, so you may safely reinstall the product by specifying the same database connection information.
However, if a failed install/upgrade causes the software to appear already installed, or even causes Inedo Hub to fail to load, perform the following steps:
- Ensure your database/files are backed up, just to be safe
- Try to uninstall the product (this will not delete any of your data)
- Uninstall Inedo Hub
- Stop all services related to the installed product (these will all start with INEDO in the service manager)
- Delete all data from
C:\ProgramData\upack
- Delete the product installation from
C:\Program Files\<ProductName>
if necessary - Download Inedo Hub and install
- Reinstall the product using your original database
Troubleshooting Inedo Hub Installation
If Inedo Hub itself fails to install, it most likely is not able to download the installation package. The Inedo Hub installer attempts to download the latest Inedo Hub from our servers on startup, so if there are connectivity or proxy issues, it will fail.
If you need to install an Inedo product in an offline environment with no Internet connectivity, see the offline installation guide.
To troubleshoot Inedo Hub installation, first verify basic Internet connectivity on your server. If you can connect to proget.inedo.com using your browser and you are using a proxy server, you may need to manually specify proxy settings.
Inedo Hub attempts to use the system-configured proxy settings in Windows, but this is a per-user setting historically associated with Internet Explorer, and may not be reliably detected in all environments. If you are using a proxy and can't connect, try specifying it manually by editing or creating the C:\ProgramData\Inedo\SharedConfig\DesktopHub.config
file in a text editor and adding the Proxy
element to the root DesktopHub
element:
<DesktopHub>
<Proxy Enabled="true" ProxyAddress="<proxy server>" />
</DesktopHub>
<proxy server>
specifies the DNS name or IP address of your proxy server and a port number. For example: my.proxy.example.com:8080
Save the file, then try installing Inedo Hub again.